Who will actually be in my house?

The crew that moisture-tests the subfloor during the estimate is the crew that lays the boards, runs the grit sequence and applies the final coat. There is no handover between the company that quotes and a separate crew that turns up, because there is no separate crew.

Why does employing the crew matter to the finished floor?

Because a protocol can only be enforced on people you employ. The EcoWoods Well-Installed Framework v1.0 sets 27 criteria across 6 pillars; a subcontracted crew can be asked to follow them and a salaried one can be required to. The same is true of the warranty: a lifetime workmanship commitment is only meaningful from a company that still controls the people whose workmanship it covers.

What does the workmanship warranty cover?

Defects in workmanship on installation and finishing work, for as long as you own the property. Material warranties are the manufacturers' and are passed through to you in writing. It does not cover misuse, flooding, pet damage, or a failure to keep indoor relative humidity within 35–55%. The clause is in the contract you sign, not on a page like this one.

How long has Ecowoods been working in Toronto?

Since 2000 — 26 years — across 32 municipalities and neighbourhoods in Toronto and the GTA.

Salaried employees · Never subcontractors

The same crew from the first board to the final coat

Every hour of installation, sanding and finishing on an Ecowoods project is worked by salaried employees of Ecowoods Hardwood Flooring Inc.. That single structural fact is what the rest of this site rests on — a published standard, a written protocol and a lifetime workmanship warranty are all only enforceable against people the company employs.

Established 200026 years32 areas

Meet the crew on site — free estimate →Read the standard they work to

The part that is structural, not marketing

Why who employs the crew decides how the floor turns out

A hardwood floor fails for reasons that are invisible on the day it is handed over. The moisture reading that was taken but not written down. The acclimation period that was shortened to make a schedule. The grit that was skipped because the next job started Monday. None of those show up in a photograph, and all of them show up eighteen months later.

Every one of them is a decision made by a person on site under time pressure. Which is why the question “who employs that person” is not an HR detail — it is the single variable that determines whether a written protocol is a requirement or a request. The EcoWoods Well-Installed Framework v1.0 can be handed to any crew in the GTA; it can only be enforced on one that is on payroll.

1
Moisture and acclimation
Wood exchanges moisture with the air continuously and moves as it does. This pillar establishes that the movement was measured and planned for before anything was fastened down.
2
Substrate and method
Installation method is determined by what the floor is going onto, not by preference, habit or price. This pillar establishes that the substrate decided the method.
3
Product specification
The correct product is the one that will still look and perform correctly in twenty years. This pillar establishes that the house specified the floor, not the budget.
4
Expansion and movement
The question is never whether a floor will move. This pillar establishes that room for the movement was designed in rather than discovered later.
5
Dust containment and sequence
Sanding and finishing is a sequence of machines, each of which does something the others cannot. This pillar establishes that the sequence was complete and the dust was contained.
6
Commercial accountability
Every pillar above is only as good as the contract behind it. This pillar establishes that someone is accountable in writing when the floor is five years old.

All 27 criteria are published under CC BY at the framework, free to use on any contractor you are considering — including us. If you are holding quotes right now, score them.

What the structure buys you

A lifetime workmanship warranty, in the contract

Ecowoods warrants its workmanship on installation and finishing for as long as you own the property. Manufacturer material warranties are passed through to you in writing and itemised in the agreement. The warranty covers defects in workmanship only — not misuse, flooding, pet damage, or a failure to keep indoor relative humidity inside the 35–55% band in which hardwood is dimensionally stable.

That clause is in the contract you sign, not a badge on a website. When you are comparing companies, the question worth asking is not whether a lifetime warranty is offered — it is who will still be employing the crew that did the work when you call. The guide on how to evaluate a quote sets out the language to look for.

Straight about the gap

What this page does not claim

There are no names, headcounts, tenure figures or crew photographs on this page. Every other number on this site is derived from something published — the price bands, the criterion count, the review figures with the date they were read — and this page is held to the same rule. Nothing goes here until it is real and verifiable.

What is stated above is: salaried employees rather than subcontractors, the same crew start to finish, 26 years of it, and a warranty clause you can read in the agreement before you sign. The rest is on the review evidence page, written by clients on a platform we cannot edit.

Straight answers

Questions people ask about the crew

Does Ecowoods use subcontractors?: No. Every installation, sanding and finishing hour is worked by salaried employees of Ecowoods Hardwood Flooring Inc.. The same crew is on site from the first board to the final coat.
Who will actually be in my house?: The crew that moisture-tests the subfloor during the estimate is the crew that lays the boards, runs the grit sequence and applies the final coat. There is no handover between the company that quotes and a separate crew that turns up, because there is no separate crew.
Why does employing the crew matter to the finished floor?: Because a protocol can only be enforced on people you employ. The EcoWoods Well-Installed Framework v1.0 sets 27 criteria across 6 pillars; a subcontracted crew can be asked to follow them and a salaried one can be required to. The same is true of the warranty: a lifetime workmanship commitment is only meaningful from a company that still controls the people whose workmanship it covers.
What does the workmanship warranty cover?: Defects in workmanship on installation and finishing work, for as long as you own the property. Material warranties are the manufacturers' and are passed through to you in writing. It does not cover misuse, flooding, pet damage, or a failure to keep indoor relative humidity within 35–55%. The clause is in the contract you sign, not on a page like this one.
How long has Ecowoods been working in Toronto?: Since 2000 — 26 years — across 32 municipalities and neighbourhoods in Toronto and the GTA.

Most searched in Toronto

Hardwood flooring in Toronto

Installation and refinishing, with the price bands published before you call. New hardwood installed runs $11.00–$18.00 per square foot.

Fixed written price · Salaried crews · No subcontractors

Hardwood floor refinishing in Toronto

Dust-free sanding in an occupied home. A full sand and finish runs $4.75–$7.50 per square foot; a screen and recoat $2.50–$4.00 where the existing finish is sound.

HEPA containment · Most clients stay home · Fixed price

Judging quotes rather than buying yet? The Well-Installed Framework sets out 27 criteria, published free to use on any contractor in the GTA — including us — or score a quote you already have.

The estimate is where you meet them

The in-home estimate is free, the subfloor is moisture-tested during it, and the price that follows is fixed in writing before any deposit. Call (647) 244-5156 or book online.